We are committed to protect Privacy rights of individuals whose personal information is provided to us. To affirm our commitment to protect Privacy as well as personal data, we provide this notice explaining our Information Security practices and Policies we follow in collection, storage and use of personal data including sensitive personal data as received from providers/users/you under lawful contracts or from persons directly. We ensure all our employees comply with our Privacy and Security policies. Medico Lifeline has established its policies, standards and procedures. We created this Privacy Policy to demonstrate our commitment to the protection of providers’/users’ privacy and personal information. Providers/Users use of and access to the Services is subject to this Privacy Policy.

By confirming that you are bound by this privacy policy (by the means provided on this website or app), by using the services or by otherwise giving us your information, you agree to the practices and policies outlined in this privacy policy and you hereby consent to our collection, use, process and sharing of your information as described in this privacy policy. We reserve the right to change, modify, add or delete portions of the terms of this privacy policy, at our sole discretion, at any time. If you do not agree with this privacy policy at any time, do not use any of the services or give us any of your information. If you use the services on behalf of someone else (such as your child) or an entity, you represent that you are authorised by such individual or entity to accept this privacy policy on such individual’s or entity’s behalf.

Collection and processing of personal information:
Personal information including sensitive personal data may be received, processed or stored by Medico Lifeline only under valid contracts entered into with providers/users.
The types of personal information received by Medico Lifeline may include the following but not limited to: names, addresses of natural persons, as well as sensitive personal data such asdemographic data like gender, date of birth etc, password, financial information like Bank account or credit card or debit card or other payment instrument details, medical records and biometric information etc.

Accessing or correcting your personal information: At any time, the provider can request regarding their own personal information maintained at Medico Lifeline for various purposes as listed below but not limited to:

• General information
• Update of personal information
• Deletion of personal information

Medico Lifeline will respond to such requests as soon as possible after confirming the authenticity of the requestor and the request.

How to contact us:
Should you as an information provider have any grievances on the data collected, processed or stored by Medico Lifeline you may reach out to the Grievance Officer with questions or concerns about these Privacy policies as follows:

• E-Mail: Support@medicolifeline.com

Hospitals:

For doctor requirements, please contact Medico Lifeline. Contacting our doctors directly may result in a fine of 100,000 and legal action.

Doctors:

For hospital requirements, please get in touch with Medico Lifeline. Contacting the hospital directly may result in a fine of Rs 100,000 and legal action.